In the app

1. Open Scoutcast and sign in.
2. Go to Portfolio and tap the Settings gear (top right).
3. Scroll to the foot of Settings and tap Delete account.
4. Confirm twice. Your account is deleted straight away and you are signed out.

Without the app

Email privacy@scoutcast.app from the address you signed up with and ask us to delete your account. We confirm by email and complete the deletion within 30 days.

What is deleted

Your profile, portfolio, posts, gigs, connections and notifications are erased straight away, and so are most of your photos, videos, voice notes and documents, from both our public and private media stores; the rest go within a day.

Some records belong to other people as well and stay, with you shown as “Deleted user”: the words you wrote in conversations and project rooms (not the attachments), shared call sheets, and reports (with the link to you removed). Invoices you sent keep your business details for 5 years, because your client needs a valid tax invoice; subscription and payment records are kept for 5 years. Our backups roll off within 8 days. Our Privacy Policy has the detail.

Subscriptions

Paid plans are billed by the App Store or Google Play. Deleting your account does not cancel that billing on its own — cancel the subscription in your App Store or Google Play account settings as well.